Purchasing
Payment is taken once your order is processed.
Once your purchase is made, you will receive a confirmation email.
For more information on Affirm, please visit https://helpcenter.affirm.com/s/.
Please contact our Customer Service at https://37f4b6-fe.myshopify.com/pages/contacto find out how you could purchase gift certificates from us.
Unfortunately, we do not offer this, but our Customer Service is here to help you with any questions you may have. You can call Customer Service (24 hours) on https://37f4b6-fe.myshopify.com/pages/contact
We can refer you to a repair service in your area. Please call us on https://37f4b6-fe.myshopify.com/pages/contact
All Kamica Hampton shoes are crafted with care in our factory in Italy. Each pair of shoes come with a felt dust bag and includes a complementary Care Guide. To view it online, CLICK HERE.
Yes. You will have the ability to choose the giftwrap option during checkout. An additional fee will apply.
Yes. You will have the option to personalize a message during checkout using the gift wrapping option.
You may cancel before your order is processed. If your order is already processed and ready to dispatch, you will have up to 14 days from the day you receive your purchase to return the item back to us. For further details, see our Kamica Hampton Return & Exchange Policies.
We are unable to add an item to an order or combine two orders together in the same shipment. You will be required to cancel your order and place a new one that includes all the items you wish to purchase. Alternatively, you may place a new order for the additional item.
Returns & Exchanges
Sign in to khampton.com and go to My Account. In the “Orders” section, click on the “Returns” link next to the item you want to return and follow the steps. Please refer to our Kamica Hampton Return & Exchange Policies for more information.
Once your return has been received, we will refund you by your original payment method. Payments may take up to 14 working days to process, depending on your bank or payment provider. Returned items will be refunded, excluding the original cost of shipping, if any.
To exchange an item, please return the previous item and place a new order. You will receive a full refund on your returned item but will not receive compensation for your initial shipping amount, if any. See our Kamica Hampton Return & Exchange Policies. Please note, discounted items and purchases made with Affirm are eligible for size exchange only.
Khampton.com offers free returns to all customers. Please see our Kamica Hampton Return & Exchange Policies for further information.
Unfortunately, sales items are non-returnable nor exchangeable.
If you have received your item in an imperfect condition, please contact us at https://37f4b6-fe.myshopify.com/pages/contact All of our products are made using the finest leathers, and it is normal to see some natural markings on them. All returns are carefully inspected, and if we deem that the product defect is a fault of ours, we will refund you according to our Return & Exchange policies.
Shipping
We offer shipping to all contiguous states of the U.S. International orders, import duties and/or taxes and any additional charges for customs clearance must be borne by you. Kamica Hampton has no control over these charges and does not assume responsibility for the ordered goods meeting local customs laws and/ or duties and taxes. Customs policies vary widely from country to country. Contact your local customs office for further information.
Your parcel is insured by Kamica Hampton while in transit. A signature is required at the time of delivery. After that, it becomes the responsibility of those at the shipping address.
Most items are shipped within 48 hours and the delivery time depends on the method of shipment you have chosen at checkout. When your order is dispatched, we will send you a confirmation email with your tracking number.
Once payment details are verified and approved, your order will be shipped with the service you selected. Transit times are given at checkout.
You will receive an email confirming your order once your order has been received. You will also receive an email once your order has shipped, with instructions on how to track your order.
All orders are handled with extreme care and packaged in protective materials.
We ship to all contiguous states of the US. Please contact our Customer Service at https://37f4b6-fe.myshopify.com/pages/contact for the best international shipping rates we can offer.
We offer this for customers in the Houston area for a delivery fee of $25.00.
Due to shipping restrictions, we are not able to do so.
We may be able to do so provided the order has not already been processed and readied for dispatch. If you need to amend your address immediately after your order has been placed, please contact us on https://37f4b6-fe.myshopify.com/pages/contact